1. Informasi Keselamatan
Read all safety warnings and instructions carefully before installing, operating, or performing maintenance on this heat pump system. Failure to follow these instructions may result in property damage, personal injury, or death.
- Diperlukan Instalasi Profesional: This system must be installed by a qualified HVAC technician. Improper installation can lead to electric shock, fire, or water leakage.
- Keamanan Listrik: Pastikan aliran listrik terputus sebelum melakukan servis atau perawatan apa pun. Semua instalasi listrik harus sesuai dengan kode kelistrikan lokal dan nasional.
- Penanganan Refrigeran: This system uses R-454B refrigerant. Only qualified personnel should handle refrigerants. Improper handling can cause environmental damage or personal injury.
- Tepi Tajam: Be cautious of sharp edges on metal parts during installation and maintenance. Wear appropriate protective gear, including gloves and safety glasses.
- Berat: The components of this system are heavy. Use proper lifting techniques and equipment to prevent injury.
2. Produk Lebihview
The ACiQ 5 Ton 16 SEER2 Central Inverter Heat Pump System is designed to provide efficient heating and cooling for residential applications. This system features advanced inverter technology and is capable of operating in extreme temperatures.
Fitur Utama:
- Teknologi Inverter: Adjusts power output based on demand for precise temperature control, reduced energy consumption, and quiet operation.
- Extreme Heat Technology: Provides reliable heating down to -22°F and cooling up to 122°F.
- R-454B Refrigerant: Utilizes an eco-friendly refrigerant.
- Multi-Positional Air Handler: Supports upflow, downflow, and horizontal installation configurations.
- Operasi Tenang: Engineered for low noise levels (34.5 Decibels).
- Konstruksi Tahan Lama: Features an aluminum coil and fiberglass-free insulation.
- Kontrol Cerdas: Compatible with Wi-Fi thermostats and app control.
Komponen sistem:
- Outdoor Condenser Unit (Heat Pump)
- Unit Pengolah Udara Dalam Ruangan
- Kit Pemanas Cadangan 20kW
- 50' Install Kit (Line set, gauge electrical whip, 60A non-fused disconnect switch, Wi-Fi thermostat, surge protector, CPS charging adapter, wall sleeve)

Figure 1: ACiQ 5 Ton Heat Pump System showing the outdoor condenser and indoor air handler with approximate dimensions.
3. Panduan Instalasi
Installation of this ACiQ heat pump system requires specialized tools and knowledge. It is mandatory that installation be performed by a certified HVAC professional to ensure proper function, safety, and warranty validity.
3.1 Pemilihan Lokasi
- Unit Luar Ruangan: Select a location with adequate airflow, away from obstructions, and on a stable, level surface. Ensure sufficient clearance for maintenance.
- Indoor Unit (Air Handler): The multi-positional design allows for flexible installation in upflow, downflow, or horizontal configurations. Ensure the chosen location provides proper ductwork connection and condensate drainage.

Figure 2: The indoor air handler unit can be installed in upflow, downflow, or horizontal positions to suit various home layouts.
3.2 Installation Kit Components
The included 50' Install Kit contains essential items for a complete setup:
- Line Set (50 feet)
- Kawat Listrik Pengukur
- Sakelar Pemutus Arus Tanpa Sekring 60A
- Termostat Wi-Fi
- Pelindung Lonjakan
- Adaptor Pengisian Daya CPS
- Lengan Dinding
Refer to the detailed installation manual provided with the physical product for specific wiring diagrams, refrigerant charging procedures, and ductwork connections.
4. Petunjuk Pengoperasian
The ACiQ heat pump system offers flexible control options for optimal comfort.
4.1 Wi-Fi Thermostat and App Control
The system can be controlled via the included Wi-Fi thermostat or through the dedicated ACiQ Smart Home mobile application. The app allows for remote monitoring and adjustment of temperature settings, fan speed, and operating modes (Cool, Heat, Dry, Fan, Auto).

Figure 3: Control your ACiQ system using the Wi-Fi thermostat or the ACiQ Smart Home mobile application.
Mode Pengoperasian 4.2
- Modus Keren: Provides cooling to maintain the set temperature.
- Mode Panas: Provides heating to maintain the set temperature. The Extreme Heat Technology ensures effective heating even in very cold conditions.
- Mode Kering: Mengurangi kelembaban udara.
- Modus Kipas: Menyirkulasikan udara tanpa pemanasan atau pendinginan.
- Mode otomatis: Automatically switches between heating and cooling to maintain the desired temperature.

Figure 4: The ACiQ system is designed for effective cooling in temperatures up to 122°F.

Figure 5: The ACiQ system provides reliable heating in temperatures as low as -22°F.
5. Pemeliharaan
Regular maintenance ensures the longevity and efficient operation of your ACiQ heat pump system. Always disconnect power before performing any maintenance.
5.1 Pembersihan/Penggantian Filter Udara
Check and clean or replace the air filter in the indoor air handler unit monthly, or more frequently if the system is used heavily or in dusty environments. A dirty filter restricts airflow and reduces efficiency.
5.2 Pembersihan Unit Luar Ruangan
Keep the outdoor condenser unit free from debris such as leaves, dirt, and grass clippings. Ensure the coils are clean for optimal heat exchange. The system features a self-cleaning function to help maintain coil cleanliness.
5.3 Inspeksi Profesional
Schedule annual inspections and maintenance with a qualified HVAC technician. They can check refrigerant levels, electrical connections, and overall system performance.
6. Penyelesaian masalah
Sebelum menghubungi dukungan pelanggan,view masalah umum dan solusi berikut:
| Masalah | Kemungkinan Penyebab | Larutan |
|---|---|---|
| Sistem tidak menyala | No power, thermostat settings incorrect, safety switch tripped. | Check circuit breaker, ensure disconnect switch is ON, verify thermostat settings. |
| Pemanasan/pendinginan tidak memadai | Dirty air filter, blocked outdoor unit, low refrigerant, incorrect thermostat setting. | Clean/replace air filter, clear debris from outdoor unit, check thermostat. Contact technician for refrigerant issues. |
| Suara-suara yang tidak biasa | Komponen longgar, kipas terhalang, masalah kompresor. | Inspect for loose panels or debris. If noise persists, contact a qualified technician. |
| Kebocoran air | Clogged condensate drain line, improper installation. | Check and clear condensate drain. If issue persists, contact a qualified technician. |
For issues not listed here or if troubleshooting steps do not resolve the problem, contact a qualified HVAC technician or ACiQ customer support.
7. Spesifikasi
Detailed technical specifications for the ACiQ 5 Ton 16 SEER2 Central Inverter Heat Pump System (Model B0DHF3WW73).
| Spesifikasi | Nilai |
|---|---|
| Merek | ACiQ |
| Nomor Model | B0DHF3WW73 |
| Kapasitas | 5 Ton (60,000 BTU) |
| Daya Pendinginan | 54,000 Satuan Termal Inggris |
| Rasio Efisiensi Energi Musiman (SEER2) | 16.0 |
| Tingkat Kebisingan | 34.5 Desibel |
| Pendingin | R-454B |
| Sumber Daya | Listrik Kabel |
| Tipe Inverter | Memiliki Inverter |
| Jenis Instalasi | Sistem Split |
| Jenis Kompresor | Putaran |
| Unit Luar Ruangan Diperlukan | Ya |
| Air Conditioner Application | Perumahan |
| Dimensi Unit Luar Ruangan (P x L x T) | 16.34"Panjang x 37.48"Lebar x 52.48"T |
| Metode Kontrol | App, Remote (Wired Control, App Control) |

Figure 6: Cooling capacity performance at different ambient temperatures.

Figure 7: Heating capacity performance at different ambient temperatures.
8. Garansi dan Dukungan
ACiQ provides a comprehensive warranty for this heat pump system:
- Kompresor: Garansi terbatas 12 tahun.
- Bagian: Garansi terbatas 7 tahun.
This warranty is valid when the system is installed by a qualified technician and registered online with the manufacturer. Please refer to the warranty card included with your product for full terms and conditions.
For technical support, warranty claims, or service inquiries, please contact ACiQ customer support through their official websitus atau informasi kontak yang disediakan dalam dokumentasi produk Anda.
Video 1: Selesaiview of the ACiQ High-Efficiency Heat Pump System, highlighting key features and benefits. This video is provided by HVACDirect Online, a certified seller.