Samsung QE55QN85FAU

Samsung Neo QLED 4K Vision AI Smart TV 55-inch QE55QN85FAUXZT User Manual

Model: QE55QN85FAU

1. Pendahuluan

This manual provides essential information for the safe and efficient use of your Samsung Neo QLED 4K Vision AI Smart TV, model QE55QN85FAUXZT. Please read these instructions thoroughly before operating your TV and retain them for future reference.

Your new Samsung Neo QLED TV features a 55-inch display with a NQ4 AI Gen2 Processor, offering 4K AI Upscaling for vivid and realistic colors. It includes advanced audio technologies like Dolby Atmos & OTS Lite for an immersive sound experience, and smart features such as Smart Hub, Gaming Hub, and SmartThings for comprehensive entertainment and home management.

Depan view of the Samsung Neo QLED 4K Vision AI Smart TV 55-inch

Depan view of the Samsung Neo QLED 4K Vision AI Smart TV 55-inch.

Samping view of the Samsung Neo QLED 4K Vision AI Smart TV 55-inch

Samping view of the Samsung Neo QLED 4K Vision AI Smart TV 55-inch, highlighting its slim design.

2. Pengaturan

2.1 Unboxing dan Isi Paket

Carefully unpack your TV and check that all components are present. The package should include:

  • 1x Samsung Smart TV 55" Serie QN85F
  • 2x Remote Controls (one solar-powered, one standard)
  • Kabel listrik
  • User Manual (dokumen ini)
Image showing the contents of the TV package: power cable, user manual, solar remote, and standard remote.

Contents of the TV package, including the power cable, user manual, solar remote, and standard remote.

2.2 Instalasi Fisik

Place the TV on a stable, flat surface or mount it on a wall using a compatible VESA mount (200 x 200 mm). Ensure adequate ventilation around the TV.

Dimensions diagram for the Samsung Neo QLED 4K Vision AI Smart TV 55-inch

Detailed dimensions of the 55-inch TV, including width, height, and depth with stand.

2.3 Menghubungkan Periferal

Connect your external devices to the appropriate ports on the back of the TV. The TV features multiple connectivity options:

  • Port HDMI: 4 ports for connecting devices like Blu-ray players, game consoles, or set-top boxes. One port supports eARC.
  • Port USB: 2 ports (1x USB 3.0, 1x USB 2.0) for connecting USB storage devices.
  • Pelabuhan Ethernet (LAN): Untuk koneksi internet kabel.
  • Antenna (ANT) Input: Untuk menghubungkan antena terestrial atau kabel.
  • Keluaran Audio Digital Optik: Untuk menghubungkan ke soundbar atau penerima audio.
Belakang view of the TV showing various input ports (HDMI, USB, LAN, ANT)

Rear panel of the TV displaying the HDMI, USB, LAN, and antenna input ports.

2.4 Pengaktifan Awal dan Pengaturan Jaringan

After connecting the power cable, press the power button on the remote control. Follow the on-screen instructions to complete the initial setup, including language selection, network connection (Wi-Fi or Ethernet), and channel scanning.

3. Petunjuk Pengoperasian

3.1 Penggunaan Kontrol Jarak Jauh

Your TV comes with two remote controls. The solar-powered remote offers convenient charging via ambient light, while the standard remote provides traditional battery operation. Both remotes allow full control over TV functions, including navigation, volume, channel selection, and smart features.

Samsung Vision AI Companion interface on the TV screen with a remote control.

The remote control interacting with the Samsung Vision AI Companion interface, demonstrating voice command capabilities.

3.2 Smart Features (Smart Hub, Gaming Hub, SmartThings)

Access a world of entertainment and smart home control through your TV's integrated smart features:

  • Pusat Cerdas: Your central portal for streaming apps (Disney Plus, Netflix, Prime Video, YouTube), live TV, and connected devices.
  • Pusat Permainan: Provides access to cloud gaming services and optimizes settings for a smooth gaming experience (Motion Xcelerator 144 Hz).
  • Hal-Hal Cerdas: Control compatible smart home devices directly from your TV, creating a connected living environment.
Smart Hub interface on the TV screen with a remote control.

The Smart Hub interface displaying various streaming content and navigation options.

Gaming Hub interface on the TV screen.

The Gaming Hub interface, optimized for gaming with various game titles displayed.

SmartThings interface on the TV screen controlling smart home devices.

The SmartThings interface showing control options for various smart home devices.

3.3 Teknologi Gambar dan Suara

Your TV incorporates advanced technologies for an enhanced viewpengalaman mendengarkan dan mendengarkan:

  • NQ4 AI Gen2 Processor & 4K AI Upscaling: Utilizes artificial intelligence to optimize picture quality, enhancing details and colors to near-4K resolution, regardless of the original source.
  • Quantum Matrix Plus: Precisely controls the TV's Mini LEDs for ultra-fine light and dark areas, delivering exceptional contrast and detail.
  • Neo Quantum HDR+: Provides extraordinary brightness and vivid colors, enhancing the dynamic range of content.
  • Dolby Atmos & OTS Lite: Object Tracking Sound Lite creates a 3D audio experience where sound follows the action on screen, complemented by Dolby Atmos for immersive surround sound.
  • Adaptive Sound Pro: Automatically calibrates sound based on the content and room acoustics for optimal audio delivery.
  • Simfoni Q: Synchronizes the TV's speakers with a compatible Samsung soundbar (not included) for a richer, more expansive soundstage.
Close-up of the NQ4 AI Gen2 Processor chip.

The NQ4 AI Gen2 Processor, the brain behind the TV's advanced AI features and 4K upscaling.

Illustration of 4K AI Upscaling with a rhinoceros image.

Visual representation of 4K AI Upscaling, showing how lower resolution content is enhanced.

Illustration of Quantum Matrix Plus technology with a surfing scene.

Quantum Matrix Plus technology illustrated with a surfing scene, highlighting precise light control.

Comparison of SDR and Neo Quantum HDR+ display quality with an elephant scene.

Comparison showing the enhanced brightness and color of Neo Quantum HDR+ versus standard dynamic range (SDR).

Illustration of Dolby Atmos & OTS Lite audio technology with a wave scene.

Dolby Atmos and OTS Lite audio technology creating a three-dimensional sound experience with a wave scene.

Object Tracking Sound Lite (OTS Lite) audio visualization on a TV showing a train.

Object Tracking Sound Lite (OTS Lite) visually represented with sound waves emanating from a train on screen.

Adaptive Sound Pro visualization with various audio scenes.

Adaptive Sound Pro adjusting audio based on different content types, from nature sounds to sports commentary.

4. Pemeliharaan

4.1 Membersihkan TV

Untuk membersihkan layar, usap layar secara perlahan menggunakan kain lembut dan bebas serat. Untuk noda membandel, usap layar dengan lembut menggunakan kain lembut dan bebas serat.ampBilas kain dengan air atau pembersih layar khusus. Hindari penggunaan bahan kimia keras, bahan abrasif, atau penyemprotan langsung ke layar.

Bersihkan bingkai dan dudukan TV dengan kain lembut dan kering. Pastikan TV sudah dicabut dari stopkontak sebelum dibersihkan.

4.2 Perawatan Umum

  • Hindari meletakkan TV di bawah sinar matahari langsung atau di dekat sumber panas.
  • Ensure proper ventilation by not blocking the TV's vents.
  • Lindungi layar dari benda tajam atau tekanan berlebihan.
  • Cabut TV dari stopkontak saat terjadi badai petir atau saat tidak akan digunakan dalam jangka waktu lama.

5. Penyelesaian masalah

If you encounter issues with your TV, refer to the following common troubleshooting steps before contacting support.

5.1 Tidak Ada Daya / Tidak Ada Gambar

  • Periksa apakah kabel daya terhubung dengan aman ke TV dan stopkontak dinding.
  • Pastikan stopkontak berfungsi dengan mencolokkan perangkat lain.
  • Press the power button on the remote control or directly on the TV.

5.2 Kualitas Gambar Buruk

  • Pastikan sumber input telah dipilih dengan benar.
  • Check the quality of the signal from your antenna or external device.
  • Sesuaikan pengaturan gambar (kecerahan, kontras, ketajaman) di menu TV.
  • Perhatikan bahwa viewing from extreme horizontal angles may show some image degradation, which is characteristic of certain display technologies.

5.3 Tidak Ada Suara

  • Naikkan volume menggunakan remote control.
  • Periksa apakah suara TV dimatikan.
  • Ensure external audio devices (soundbars, receivers) are properly connected and powered on.
  • Periksa pengaturan keluaran audio di menu TV.

5.4 Remote Control Tidak Berfungsi

  • For the solar remote, ensure it has sufficient light exposure to charge.
  • For the standard remote, replace the batteries if necessary.
  • Pastikan tidak ada penghalang antara remote dan TV.

6. Spesifikasi

FiturDetil
Nama ModelQE55QN85FAU
Ukuran Layar55 inci
Teknologi TampilanLampu LED QLED
ResolusiResolusi 4K (3840x2160)
Tingkat Penyegaran120 Hz (Motion Xcelerator 144 Hz)
ProsesorProsesor NQ4 AI Gen2
Format HDR DidukungKuantum Neo HDR+
Mode Keluaran AudioSurround (2.1 Channel)
Surround Sound FormatDolby Atmos
KonektivitasBluetooth, Ethernet, HDMI (4 port), USB (2 port), Wi-Fi
Sistem OperasiBahasa Indonesia: Tizen
Metode KontrolApp, Remote, Voice (Amazon Alexa, Google Assistant, SmartThings)
Standar Pemasangan VESAUkuran: 200x200mm
Dimensi Produk (P x L x T)122.8P x 24.7l x 76.1H cm (with stand)
Berat Barang18 Kilogram
WarnaEclipse Silver
Negara AsalSlowakia

6.1 Efisiensi Energi

The TV's energy efficiency information is provided on the energy label.

EU Energy Label for the QE55QN85FAU model, showing energy class F and consumption values.

EU Energy Label for model QE55QN85FAU. For detailed information, refer to the Basis data EPREL.

7. Garansi

This Samsung TV comes with a Garansi pabrik 2 tahun. Please retain your proof of purchase for warranty claims. The warranty covers manufacturing defects under normal use conditions. For full terms and conditions, please refer to the warranty card included in your package or visit the official Samsung support weblokasi.

8. Dukungan

For further assistance, technical support, or to download the full user manual, please visit the official Samsung support webkunjungi situs web atau lihat manual PDF yang tersedia:

You can also contact Samsung customer service for personalized support.

© 2025 Samsung. Seluruh hak cipta dilindungi undang-undang.

Ask a question about this manual

Ask about setup, troubleshooting, compatibility, parts, safety, or missing instructions. Manuals+ will review the question and use this page’s manual context to help answer it.