1. Pendahuluan
This manual provides essential information for the safe and efficient operation of your DEMULLER 12000 BTU 4-in-1 Split Air Conditioner and Heater. This unit is designed to provide year-round comfort with cooling, heating, dehumidifying, and fan functions. Please read this manual thoroughly before installation and use, and retain it for future reference.

Image: The DEMULLER 12000 BTU Split Air Conditioner and Heater, showing both indoor and outdoor units, remote control, and installation accessories.
2. Informasi Keselamatan
IMPORTANT: PROFESSIONAL INSTALLATION IS NECESSARY. DO NOT ATTEMPT TO INSTALL THIS UNIT YOURSELF. Improper installation can lead to electric shock, fire, serious injury, or death. Always consult a qualified HVAC professional for installation.
- Pastikan catu daya sesuai dengan kebutuhan unit (230V).
- Jangan mengoperasikan unit dengan tangan basah.
- Jauhkan anak-anak dan hewan peliharaan dari unit selama pengoperasian dan pemeliharaan.
- Jangan halangi saluran masuk dan keluar udara.
- Matikan catu daya sebelum membersihkan atau melakukan pemeliharaan apa pun.
- If any abnormal conditions occur (e.g., strange smells, smoke), immediately turn off the unit and disconnect power. Contact a service technician.
3. Isi Paket
Your DEMULLER Split Air Conditioner and Heater is shipped in two separate packages. Please verify all components are present upon delivery. If any items are missing or damaged, contact your retailer.

Image: A visual breakdown of the components included in Box One (Indoor Unit, Hanging Board, Instruction Manual, Remote Control, Wall Sheathing) and Box Two (Outdoor Unit, Drain Pipe, Communication Wire, Connection Pipe*2, Wall Sleeve, Putty, Tape, Screws*6).
Kotak Satu:
- Unit Dalam Ruangan
- Papan gantung
- Manual Instruksi
- Kontrol Jarak Jauh
- Selubung Dinding
Kotak Dua:
- Unit Luar Ruangan
- Pipa saluran air
- Kawat Komunikasi
- Connection Pipe (x2)
- Lengan Dinding
- Putty for blocking wall holes
- Tape
- Sekrup (x6)
4. Fitur Produk
The DEMULLER Split Air Conditioner and Heater offers advanced features for optimal comfort and efficiency:
- Fungsionalitas 4-in-1: Provides Cool, Heat, Dry (dehumidify), and Fan modes for all-season use.
- Efisiensi Tinggi: 12000 BTU cooling and heating capacity with a 22 SEER2 rating and R32 refrigerant, designed for energy savings.
- Cakupan Luas: Effectively cools and heats areas up to 750 sq. ft.
- Operasi Tenang: Engineered for low noise levels, ensuring a peaceful environment.
- Kontrol Cerdas: Conveniently operate the unit via the included remote control or through a WIFI-enabled application.
- Performa Sepanjang Musim: Operates effectively in temperatures ranging from -4°F (-20°C) to 122°F (50°C).
- Automatic Defrosting & Self-Cleaning: Functions that enhance efficiency and longevity.

Image: Illustration of the unit's 4-in-1 capabilities (Cool, Heat, Dry, Fan) and its ability to operate in extreme temperatures.

Image: Comparison graphic highlighting the 22 SEER2 efficiency and R32 refrigerant for energy savings.

Image: Illustration demonstrating the ultra-quiet operation of the unit, rated at 26dB, suitable for bedrooms.
5. Instalasi
WARNING: PROFESSIONAL INSTALLATION IS MANDATORY. This is a mini-split system that requires specialized tools, knowledge, and refrigerant handling. Attempting self-installation will void the warranty and may result in serious injury or damage to the unit.
The unit ships in two packages (indoor and outdoor units), which may arrive at different times. Ensure both packages are received before scheduling professional installation.
Pertimbangan Utama dalam Instalasi:
- Lokasi: Pilih lokasi untuk unit dalam ruangan dan luar ruangan yang memungkinkan aliran udara, drainase, dan aksesibilitas yang baik untuk perawatan.
- Persyaratan Listrik: The unit requires a dedicated 230V electrical circuit. Ensure your electrical system can support this.
- Line Set Length: The pre-charged line set must be properly sized and installed according to manufacturer specifications.
- Drainase: Ensure proper condensate drainage for the indoor unit.
Refer to the detailed installation instructions provided in the separate installation manual for your professional installer.
6. Petunjuk Pengoperasian
Your DEMULLER unit can be controlled using the included remote control or a compatible WIFI application.

Image: Illustration depicting control options via remote and a smartphone application.
6.1 Kontrol Jarak Jauh
The remote control allows you to adjust settings from a distance. Ensure there are no obstructions between the remote and the indoor unit's receiver.

Gambar: Detail view of the remote control, highlighting its various modes (Auto, Cool, Heat, Dry, Fan, Sleep, ECO) and fan speed settings (Low, Mid, High, Turbo).
- Tombol Daya: Menghidupkan/mematikan unit.
- Tombol Mode: Cycles through operating modes: AUTO, COOL, HEAT, DRY, FAN.
- Penyesuaian Suhu: Use the UP/DOWN arrows to set the desired temperature (range: 61°F to 86°F / 16°C to 30°C).
- Kecepatan Kipas: Select from Low, Mid, High, or Turbo fan speeds.
- Ayunan: Mengaktifkan atau menonaktifkan ayunan kisi-kisi otomatis.
- Pengatur waktu: Set the 24-hour timer for automatic ON/OFF operations.
- Modus Eko: Mengoptimalkan konsumsi energi untuk pengoperasian yang efisien.
- Mode tidur: Adjusts temperature and fan speed for comfortable sleep and reduced energy use.
- Layar Mati: Mematikan lampu indikator pada unit dalam ruangan.
6.2 WIFI Control
For advanced control and convenience, download the dedicated DEMULLER WIFI application on your smartphone. Follow the in-app instructions to pair your device with the air conditioner. This allows you to control the unit remotely and access additional features.
7. Pemeliharaan
Regular maintenance ensures optimal performance and longevity of your unit. Always turn off the power supply before performing any maintenance.
7.1 Pembersihan Filter
The indoor unit's air filters should be cleaned regularly (e.g., every two weeks, depending on usage). Refer to the full manual for instructions on how to remove and clean the filters. Washable filters can be rinsed with water and air-dried.
7.2 Pembersihan Otomatis Mandiri
The unit features an automatic self-cleaning function that helps prevent mold and bacteria buildup on the evaporator coil. This process typically involves condensation, frosting, and high-temperature sterilization. Consult your remote control or app for how to activate this feature.

Image: Diagram showing the stages of the automatic self-cleaning process for the indoor unit, including condensation, frost, and high-temperature sterilization.
7.3 Perawatan Unit Luar Ruangan
Periodically check the outdoor unit for any obstructions (leaves, debris) and ensure the coils are clean. This should ideally be done by a professional during annual servicing.
8. Penyelesaian masalah
If you encounter issues with your unit, refer to the following basic troubleshooting guide. For more complex problems, contact a qualified service technician.
| Masalah | Kemungkinan Penyebab | Larutan |
|---|---|---|
| Unit tidak menyala | No power supply; Remote control batteries low; Circuit breaker tripped | Check power connection; Replace remote batteries; Reset circuit breaker |
| Pendinginan/pemanasan tidak memadai | Air filters dirty; Temperature setting incorrect; Doors/windows open; Unit size inadequate for room | Clean air filters; Adjust temperature; Close doors/windows; Consult professional for sizing |
| Kebisingan yang tidak biasa | Bagian yang longgar; Penyumbatan pada kipas; Unit tidak rata | Hubungi teknisi layanan |
| Kebocoran air dari unit dalam ruangan | Drain pipe clogged or improperly installed | Hubungi teknisi layanan |
9. Spesifikasi
| Fitur | Spesifikasi |
|---|---|
| Merek | PENGHAPUS |
| Nomor Model | ANHUI-SPLITAC |
| Kapasitas | 12000 BTU (1 Ton) |
| Peringkat SEER2 | 22 |
| Jil.tage | 230 Volt |
| Area Cakupan | Hingga 750 kaki persegi. |
| Dimensi Produk (Unit Dalam Ruangan) | 33.46"L x 11.42"T x 7.48"P |
| Faktor Bentuk | Mini-Split |
| Jenis Refrigeran | R32 |
| Fitur Khusus | Easy to Install (professionally), Washable Filters, WIFI Control |

Image: Dimensional drawing of the indoor unit (33.46 inches wide, 11.42 inches high, 7.48 inches deep) and outdoor unit (27.95 inches wide, 21.81 inches high, 10.24 inches deep).
10. Garansi dan Dukungan
For warranty information, please refer to the warranty card included with your product or contact DEMULLER customer support. If you have any questions, require technical assistance, or need to report a problem, please contact the manufacturer or your retailer.
Informasi Kontak: Refer to the product packaging or the official DEMULLER webKunjungi situs ini untuk detail dukungan pelanggan terbaru.