1. Pendahuluan
Terima kasih sudah membeliasing the Generic Soft Serve Ice Cream Machine Model ZB-BQL28. This manual provides essential information for the safe and efficient operation, maintenance, and troubleshooting of your new ice cream machine. Please read this manual thoroughly before initial use and retain it for future reference.
This commercial countertop machine is designed for single-flavor soft serve ice cream production, suitable for both home and light commercial use. It features a 450W motor, stainless steel construction, and an auto-clean function for convenience.
2. Petunjuk Keselamatan Penting
Untuk mengurangi risiko kebakaran, sengatan listrik, atau cedera, selalu ikuti tindakan pencegahan keselamatan dasar berikut:
- Baca semua instruksi sebelum mengoperasikan alat.
- Jangan merendam alat, kabel, atau steker di dalam air atau cairan lainnya.
- Pengawasan ketat diperlukan saat peralatan apa pun digunakan oleh atau di dekat anak-anak.
- Cabut dari stopkontak saat tidak digunakan, sebelum memasang atau melepas komponen, dan sebelum membersihkan.
- Hindari kontak dengan bagian yang bergerak.
- Jangan mengoperasikan peralatan apa pun dengan kabel atau steker yang rusak, atau setelah peralatan tersebut mengalami kerusakan atau malfungsi dengan cara apa pun. Hubungi layanan pelanggan untuk pemeriksaan, perbaikan, atau penyesuaian.
- Penggunaan perlengkapan yang tidak direkomendasikan atau dijual oleh produsen dapat menyebabkan kebakaran, sengatan listrik, atau cedera.
- Jangan gunakan di luar ruangan.
- Jangan biarkan kabel menggantung di tepi meja atau meja dapur, atau menyentuh permukaan panas.
- Jangan menaruhnya di atas atau di dekat kompor gas atau listrik yang panas, atau di dalam oven yang sedang dipanaskan.
- Selalu pasang steker ke alat terlebih dahulu, lalu colokkan kabel ke stopkontak. Untuk melepas, putar kontrol ke posisi "off", lalu cabut steker dari stopkontak.
- Jangan menggunakan alat ini untuk tujuan lain selain yang dimaksudkan.
- Pastikan mesin diletakkan pada permukaan yang stabil dan rata dengan ventilasi yang memadai.
- Hanya gunakan vol yang ditentukantage (110V) for this appliance.
3. Produk Lebihview
The Generic Soft Serve Ice Cream Machine is designed for efficient and consistent production of soft serve desserts. Key components and features are highlighted below.

Gambar 3.1: Depan view of the ice cream machine, showing the plastic anti-slip control lever and the 2.5L hopper for continuous ice cream production. The first batch typically takes 10-12 minutes.

Gambar 3.2: Internal components and construction details. This image illustrates the Digital Microcomputer Control Panel, High-quality pure copper motor, All-stainless steel body, and a Renowned Compressor, ensuring durability and performance.

Gambar 3.3: Close-up of the LED screen and its functions. The panel offers intuitive controls for One-Touch Freeze, One-Touch Freshness, One-Touch Cleaning, and Continuous rapid production.

Gambar 3.4: View of the food-grade large capacity 304 stainless steel storage tank, designed for hygiene and durability.
4. Spesifikasi
| Fitur | Detil |
|---|---|
| Nomor Model | ZB-BQL28 |
| Daya Terukur | 450W |
| Jil.tage | 110V |
| Bahan | Baja tahan karat |
| Kapasitas Silinder | 4.7L (for this specific model) |
| Kapasitas Hopper | 2.5 liter |
| Kapasitas Freezer | 1L |
| Menghasilkan | 4-5L/h (80-100 servings of 80g per hour) |
| Pendingin | R290 |
| Menampilkan | Panel LED |
| Dimensi (kira-kira) | 20cm (L) x 50cm (D) x 59cm (T) |
| Berat Bersih | 21 kg |
| Kisaran Suhu Operasional | 5°C hingga 32°C (41°F hingga 89.6°F) |

Gambar 4.1: Approximate dimensions of the ice cream machine (20cm W x 50cm D x 59cm H) and visual representation of available color variants.
5. Pengaturan dan Penggunaan Pertama
5.1 Membongkar
- Keluarkan mesin dari kemasannya dengan hati-hati.
- Inspect the machine for any signs of damage during transit. If damaged, contact your supplier immediately.
- Lepaskan semua bahan pengemas, termasuk film atau pita pelindung.
5.2 Penempatan
- Place the machine on a stable, level, and dry surface capable of supporting its weight.
- Ensure there is adequate ventilation around the machine, especially at the rear and sides, to allow for proper heat dissipation. Maintain at least 15 cm (6 inches) of clearance from walls or other appliances.
- Avoid placing the machine near heat sources or in direct sunlight.
5.3 Pembersihan Awal
Before first use, it is crucial to clean all parts that will come into contact with food.
- Pastikan mesin tersebut dicabut dari stopkontak.
- Disassemble the dispensing head and any removable parts (e.g., drip tray, hopper lid).
- Wash all removable parts with warm, soapy water. Rinse thoroughly and dry completely.
- Wipe down the interior of the hopper and the exterior of the machine with a damp kain.
- Setelah kering, pasang kembali semua bagian.
5.4 Sambungan Daya
- Hubungkan kabel daya ke stopkontak listrik 110V yang memiliki ground.
- Ensure the electrical circuit can handle the machine's 450W power requirement.
6. Petunjuk Pengoperasian
6.1 Menyiapkan Campuran
- Prepare your soft serve ice cream mix according to its specific instructions. Ensure the mix is properly chilled before adding it to the machine.
- Pour the prepared mix into the 2.5L hopper. Do not overfill.
6.2 Membuat Es Krim
- Nyalakan mesin menggunakan sakelar daya utama.
- On the LED control panel, press the "Freeze" or "Start" button (refer to Figure 3.3 for button identification). The machine will begin the freezing process.
- The first batch typically takes about 10-12 minutes to reach the desired consistency. Subsequent batches may be ready in 2-3 minutes due to the rapid freezing capabilities.
- Monitor the display for hardness settings. You can adjust the hardness using the control panel if available.
- Once the ice cream reaches the desired consistency, it is ready to dispense.
6.3 Menyajikan Es Krim
- Place a cone or bowl under the dispensing nozzle.
- Pull the plastic anti-slip control lever down to dispense the soft serve ice cream.
- Dorong tuas kembali ke atas untuk menghentikan pengeluaran.
6.4 Operasi Berkelanjutan
The machine is designed for continuous operation. As ice cream is dispensed, new mix can be added to the hopper to maintain production. The rapid freezing ensures minimal downtime between servings.
7. Perawatan dan Pembersihan
7.1 Daily Cleaning (Auto-Clean Function)
The machine features an automatic cleaning program for daily maintenance:
- Ensure the hopper is empty of ice cream mix.
- Pour warm water (approximately 2-3 liters) into the hopper.
- Press the "Clean" button on the LED control panel (refer to Figure 3.3). The machine will agitate the water to clean the internal components.
- Allow the cleaning cycle to run for a few minutes.
- Dispense the cleaning water through the nozzle into a bucket.
- Repeat with fresh water if necessary until the water runs clear.
- Matikan dan cabut mesin.
7.2 Deep Cleaning (Weekly/Bi-Weekly)
For thorough sanitation, a deep clean is recommended regularly:
- Perform the daily auto-clean cycle first.
- Cabut mesinnya.
- Disassemble all removable parts: dispensing lever, dispensing head, mixing shaft, seals, and hopper lid.
- Wash all disassembled parts thoroughly with warm, soapy water and a brush. Pay close attention to crevices and seals.
- Rinse all parts completely with clean water to remove any soap residue.
- Sanitize the parts using a food-grade sanitizer solution according to the sanitizer's instructions.
- Biarkan semua bagian mengering sepenuhnya sebelum dipasang kembali.
- Bersihkan bagian luar mesin dengan iklanamp kain.
- Reassemble the machine, ensuring all seals and parts are correctly seated to prevent leaks.
7.3 Pembersihan Baki Penampung Tetesan
- The detachable drip tray should be emptied and cleaned regularly to prevent spills and maintain hygiene.
8. Penyelesaian masalah
Sebelum menghubungi dukungan pelanggan, silakan lihat panduan pemecahan masalah berikut untuk masalah umum:
| Masalah | Kemungkinan Penyebab | Larutan |
|---|---|---|
| Mesin tidak menyala |
|
|
| Ice cream is too soft or watery |
|
|
| Es krim terlalu keras |
|
|
| Mesin bocor |
|
|
| Kebisingan yang tidak biasa selama pengoperasian |
|
|
9. Dukungan Pelanggan
If you encounter any issues not covered in this manual or require further assistance, please contact our customer support team. Provide your model number (ZB-BQL28) and a detailed description of the problem.
Contact information for support is typically provided at the point of purchase or on the product packaging. Please refer to those resources for the most up-to-date contact details.
The product description mentions: "If you have any questions about the product, please feel to write to us. We will respond within 24 hours and provide a solution. We wish you a happy shopping experience."





