Chelino is a South African baby and toddler brand specializing in high-quality, affordable travel systems, car seats, strollers, and nursery furniture.
Chelino, part of the ChelinoBaby Group of Companies, is a leading South African brand dedicated to providing safe, comfortable, and practical products for infants and toddlers. Established with the needs of modern families in mind, Chelino offers a comprehensive range of baby gear, including the popular Lunar Air Travel System, Tommy Camp Cots, car seats, high chairs, and walkers.
The brand emphasizes durability and user-friendly designs, ensuring parents have reliable equipment for their children's formative years. With a central workshop in Johannesburg, Chelino supports its product line with dedicated customer service, repairs, and warranty support, making it a trusted choice for parents across South Africa.
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Repairs are handled at the Chelino workshop located at 12 Kimberlite Road, Theta Ext, Booysens Reserve, Johannesburg. Repairs typically take up to 7 working days depending on transportation.
Chelino suggests keeping your proof of purchase and original packaging. If you are not satisfied or find a fault, return the product to the store of purchase. Once the warning card is removed or the product is used, returns are subject to assessment by a Chelino representative.
Refer to your specific model's manual. Generally, removable fabrics can be hand-washed. The frame should be wiped down with a damp cloth. Avoid using harsh chemicals that could damage the material or plastic parts.
Adjust the backrest to the lowest position, fold the canopy, and fold the footrest. Press the safety button on the handlebar and push the handlebar vertically downwards until the frame locks in place.