POWERADD specializes in consumer electronics, including high-capacity power banks, solar chargers, travel adapters, and wireless audio accessories.
POWERADD is a consumer electronics brand established in 2010 by Shenzhen Lepower Electronic Co., Ltd. Widely recognized for its reliable charging solutions, the company manufactures a diverse lineup of power banks, eco-friendly solar panels, and multiport USB wall adapters aimed at travelers and mobile users.
In addition to power accessories, POWERADD produces audio equipment such as True Wireless Stereo (TWS) earbuds and Bluetooth speakers. With a focus on accessibility and convenience, the brand aims to provide high-tech, user-friendly high-tech products associated with the modern mobile lifestyle.
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Remove the earbuds from the charging case to power them on automatically. They will enter pairing mode (usually verified by flashing red and blue lights). Enable Bluetooth on your device, search for the model name (e.g., POWERADD S12), and select it to connect.
Most POWERADD products come with a full 2-year limited warranty from the date of purchase, excluding accessories and damage caused by misuse.
You can reach POWERADD support via email at poweradddirect@gmail.com or wholesale@ipoweradd.com. For US customers, phone support is available at +1 626-965-8408.
Ensure the charging contacts on both the earbuds and the case are clean. If the case battery is depleted, recharge the case using the provided Type-C cable.