1. Pendahuluan
This manual provides detailed instructions for the setup, operation, and maintenance of your Xprinter H500B/H500E Thermal Transfer Ribbon Label Barcode Printer. Please read this manual thoroughly before using the printer to ensure optimal performance and longevity.
Fitur Utama:
- Supports both direct thermal and thermal transfer printing.
- High-speed printing up to 127 mm/s (H500B) or 101.6 mm/s (H500E).
- Accommodates 300-meter ribbons for reduced downtime.
- Compatible with Windows (XP and newer) and Linux operating systems.
- Available in 203 DPI (H500B) and 300 DPI (H500E) resolutions.
- Versatile for various label types including thermal transfer, PET/PVC, wash care, and jewelry labels.
- Equipped with a powerful 32-bit processor, 4MB Flash Memory, 8MB SDRAM, and an SD card reader for memory expansion up to 4 GB.
- Includes free labeling software and Windows drivers.
2. Isi Paket
Pastikan semua barang yang tercantum di bawah ini ada dalam paket Anda. Jika ada barang yang hilang atau rusak, silakan hubungi vendor Anda.
Figure 2.1: Printer and included accessories (Robbin, Shaft, Cable, CD Driver, Sticker Paper, Post, Adaptor, Plug).
- Xprinter H500B/H500E Printer
- Adaptor Daya dan Kabel
- Kabel USB
- Ribbon Spindles (Shaft, Post)
- CD Driver (Software and Drivers)
- Panduan Memulai Cepat (jika ada)
3. Panduan Pengaturan
3.1 Pembongkaran dan Penempatan
- Keluarkan printer dari kemasannya dengan hati-hati.
- Place the printer on a stable, flat surface near a power outlet and your computer.
- Pastikan ventilasi yang memadai di sekitar printer.
3.2 Menghubungkan Daya
- Hubungkan adaptor daya ke port input daya printer.
- Plug the power cable into a suitable electrical outlet (100-240V AC).
- Nyalakan printer menggunakan saklar daya.
3.3 Memuat Media (Label dan Pita)
The printer supports both direct thermal and thermal transfer printing. For thermal transfer printing, a ribbon is required.
Figure 3.1: Open printer lid showing the internal mechanism for media loading.
Gambar 3.2: Atas view of the printer's internal components, including the label roll path.
Gambar 3.3: Sisi view illustrating the label and ribbon loading paths within the printer.
- Buka penutup atas printer.
- Memuat Label: Place the label roll onto the media spindle. Ensure the labels feed smoothly through the guides and under the print head. The printer supports media widths from 25.4mm to 118mm.
- Loading Ribbon (for Thermal Transfer): Insert the ribbon roll onto the supply spindle and the empty core onto the take-up spindle. Thread the ribbon as indicated by the internal diagrams, ensuring it passes between the print head and the labels. The ribbon capacity is max 300m, with a width of 110mm and a 1-inch core diameter.
- Close the top cover. The printer may perform an automatic paper test.
3.4 Instalasi Driver dan Perangkat Lunak
To use the printer with your computer, you need to install the appropriate drivers and labeling software.
- Pengemudi: Download the latest drivers for Windows/Linux/Mac from the official Xprinter weblokasi: https://www.xprintertech.com/drivers-2. Follow the on-screen instructions for installation.
- Labeling Software (Bartender): For advanced label design and printing, download the Bartender software from: https://www.xprinter.net/companyfile/15/.
- SDK: SDKs for Windows/Android/iOS are available for custom application development.
3.5 Menghubungkan ke Komputer
- Koneksi USB: Hubungkan printer ke komputer Anda menggunakan kabel USB yang disediakan.
- Koneksi Opsional: Depending on your model and configuration, you may also connect via Serial, LAN, Bluetooth, or Wi-Fi.
4. Operasi
4.1 Printing Modes
The Xprinter H500B/H500E supports two primary printing modes:
- Termal Langsung: Uses heat-sensitive paper that darkens when heated by the print head. No ribbon is required.
- Perpindahan Panas: Uses a ribbon that transfers ink to the label material when heated. This method is suitable for more durable labels and a wider range of materials.
4.2 Mencetak Label
Once drivers and software are installed, you can print labels from your chosen application (e.g., Bartender, or any application that supports printing to a label printer).
Gambar 4.1: Lebihview of printer characteristics including 108mm width, electronic sheet, and ribbon/TTO capability.
Figure 4.2: Illustration of the dual-motor design enhancing performance with a printing speed of 127mm/s.
- Ensure the correct label type and ribbon (if needed) are loaded.
- Select your Xprinter H500B/H500E as the printer in your software.
- Configure label size, orientation, and content within the software.
- Kirim pekerjaan cetak ke printer.
4.3 Supported Label Types and Applications
The printer is designed for a wide range of commercial applications:
Figure 4.3: Various label applications including retail, logistics, cable identification, art paper, silver paper, and thermal paper labels.
Figure 4.4: Specific label examples such as wash marks, clothing tags, and jewelry labels.
- Pengecer: Harga tags, shelf labels, product labels.
- Logistik: Shipping labels, inventory labeling.
- Industri: Cable identification, instruction labels.
- Spesialisasi: Wash care labels, jewelry labels, art paper, silver paper, thermal paper.
5. Pemeliharaan
5.1 Membersihkan Kepala Cetak
Regular cleaning of the print head ensures print quality and extends the life of the printer. Clean the print head with an alcohol swab or a specialized print head cleaning pen.
- Matikan printer dan cabut kabel daya.
- Buka penutup atas.
- Usap permukaan kepala cetak dengan lembut dari tengah ke arah luar.
- Biarkan kepala cetak mengering sepenuhnya sebelum menutup penutup dan menyambungkan kembali daya.
- The print head has a life expectancy of 30 km.
5.2 Replacing Ribbon and Labels
Replace ribbons and label rolls as they run out. Refer to Section 3.3 for detailed loading instructions.
Gambar 5.1: Internal view demonstrating the path for ribbon and label media during thermal transfer printing.
Figure 5.2: The printer's automatic paper test feature, which helps in proper media calibration.
6. Penyelesaian masalah
| Masalah | Kemungkinan Penyebab | Larutan |
|---|---|---|
| Tidak ada daya | Power cable disconnected, power switch off, faulty power adapter. | Check power connections, ensure power switch is on, test with another outlet or adapter if available. |
| Kualitas cetak buruk (pudar, bergaris-garis) | Dirty print head, incorrect media/ribbon, print head wear. | Clean the print head (Section 5.1), ensure correct media and ribbon are used, adjust print density in software. |
| Printer tidak dikenali oleh komputer | Driver not installed, incorrect USB cable, port issue. | Install/reinstall drivers (Section 3.4), try a different USB port or cable, check device manager. |
| Label tidak terumpan dengan benar | Labels improperly loaded, media guides not adjusted, paper jam. | Reload labels correctly (Section 3.3), adjust media guides to fit label width, clear any paper jams. |
| Ribbon wrinkles or breaks | Ribbon tension incorrect, ribbon improperly loaded. | Ensure ribbon is loaded correctly and tension is appropriate. |
7. Spesifikasi
The following table details the technical specifications for the Xprinter H500B and H500E models.
| Fitur | XP-H500B | XP-H500E |
|---|---|---|
| Resolusi | 203DPI | 300DPI |
| Metode Pencetakan | Transfer Termal / Termal Langsung | |
| Maks. Kecepatan Cetak | 127 mm/s (5”) | 101.6 mm/s (4”) |
| Maks. Lebar cetak | 108mm (4.25”) | 104mm (4.09”) |
| Maks. Panjang Cetak | 2286mm (90”) | 1016mm (40”) |
| Jenis Media | Terus menerus, celah, tanda hitam, lipatan kipas dan lubang berlubang | |
| Lebar Media | 25.4 - 118 mm (1.0” - 4.6”) | |
| Ketebalan Media | 0.06 ~ 0.254 mm (2.36 ~ 10 juta) | |
| Diameter Inti Media | 25.4 ~ 76.2 mm (1” ~ 3”) | |
| Kapasitas Gulungan Label | 127 mm (5”) (External diameter) | |
| Kapasitas Pita | Maks. 300 m | |
| Lebar Pita | 110 mm | |
| Diameter Dalam Inti Pita | 25.4mm (1”) | |
| Prosesor | Prosesor 32-bit | |
| Ingatan | Memori Flash 4MB, SDRAM 8MB, pembaca kartu SD untuk ekspansi memori Flash, hingga 4 GB | |
| Antarmuka | Standard: USB+TF card. Optional: Serial/Lan/Bluetooth/WIFI/Parallel | |
| 1D Barcode Support | Code 39, Code 93, Code 128UCC, Code 128, Codabar, Interleaved 2 of 5, EAN-8, EAN-13, EAN-128, UPC-A, UPC-E, EAN and UPC 2(5) digits add-on, MSI, PLESSEY, POSTNET, China POST, GS1 DataBar, Code 11 | |
| 2D Barcode Support | PDF-417, Maxicode, DataMatrix, kode QR, Aztec | |
| Rotasi | 0°, 90°, 180°, 270° | |
| Emulasi | TSPL, EPL, ZPL, DPL | |
| Dimensi (P x L x T) | Ukuran 302.5 x 234 x 194.8 mm | |
| Berat | 2.6 kg | |
| Kehidupan Kepala Cetak | 30 kilometer | |
| Masukan Daya | AC 100-240V, 1.8A, 50-60Hz | |
| Daya Keluaran | DC 24V, 2.5A, 60W | |
| Lingkungan Operasional | 5 ~ 40°C (41~104°F), Humidity: 25 ~ 85% non-condensing | |
| Lingkungan Penyimpanan | -40 ~ 60°C (-40~140°F), Humidity: 10 ~ 90% non-condensing | |
Figure 7.1: Physical dimensions of the Xprinter H500B/H500E printer.
Gambar 7.2: Belakang view of the printer highlighting the USB port and other interface options.
8. Kiat Pengguna
- Fleksibilitas Media: This printer is not limited to just paper labels. It can print on various materials including satin, polyester, PET/PVC labels, and wash care labels, making it suitable for diverse applications like clothing tags and jewelry labels.
- Ribbon Selection: When printing barcode labels for products, ensure you use a ribbon with a maximum capacity of 300 meters and a width of 110mm, with a 1-inch core diameter. The printer's maximum print width is 108mm, so choose labels and ribbons accordingly.
- Perluasan Memori: The printer's 4MB Flash Memory and 8MB SDRAM can be expanded up to 4 GB using an SD card, which is useful for storing a large number of fonts and graphics for complex label designs.
9. Garansi dan Dukungan
9.1 Informasi Garansi
The product comes with the manufacturer's standard "Shop's Three Guarantees" after-sale service. Please refer to the specific terms and conditions provided at the time of purchase or contact your vendor for details.
9.2 Dukungan Teknis
For technical assistance, driver downloads, or further information, please visit the official Xprinter weblokasi:
- Xprinter Official Weblokasi: https://www.xprintertech.com
- manual: https://www.xprintertech.com/pos-printer-user-manual
