EPOS Sennheiser IMPACT SC 660 USB ML Headset Instruction Manual

1. Pendahuluan

The EPOS Sennheiser IMPACT SC 660 USB ML is a premium, wired, double-sided USB headset designed for professionals. It is optimized for Unified Communications (UC) and certified for Skype for Business, offering outstanding sound performance, convenient call handling, durability, and all-day comfort. This headset features HD sound, an ultra noise-cancelling microphone, and a USB connector for seamless integration with various devices and platforms.

Gambar 1: Depan view of the EPOS Sennheiser IMPACT SC 660 USB ML Headset.

2. Apa yang ada di dalam kotak

Carefully unpack your EPOS Sennheiser IMPACT SC 660 USB ML headset and ensure all components are present:

• IMPACT SC 660 USB ML Headset
• Kasus Pelindung
• Cable clip mounted on headset
• Leatherette ear pad/s (spare)
• pemegang magnet
• Panduan Cepat
• Panduan Keamanan

Figure 2: All included components: headset, carry pouch, in-line call control, clothing clip, USB connector, leatherette ear pads, ear pad holders, safety guide, and quick guide.

3. Pengaturan

The IMPACT SC 660 USB ML headset is designed for simple plug-and-play setup.

3.1 Menghubungkan Headset

1. Temukan port USB yang tersedia di komputer Anda atau perangkat yang kompatibel.
2. Colokkan konektor USB headset ke port USB.
3. The headset will be automatically recognized by your operating system. No additional drivers are typically required for basic functionality.

3.2 Kompatibilitas Perangkat Lunak

This headset is optimized for Unified Communications (UC) and certified for various platforms, ensuring seamless integration and optimal performance:

• Skype untuk Bisnis
• Tim Microsoft
• Google Bertemu
• Alcatel-Lucent Perusahaan
• Webmantan oleh Cisco
• tersedia
• Bekerja dengan Chromebook

Figure 3: The headset is optimized for various Unified Communications platforms, including Microsoft Teams, Google Meet, Alcatel-Lucent Enterprise, Webex by Cisco, Avaya, and Chromebook.

3.3 Mengenakan Headset

Adjust the headband and microphone boom for a comfortable and secure fit. The microphone boom is flexible to allow for optimal positioning near your mouth.

Figure 4: A person wearing the headset, demonstrating proper microphone positioning for natural, clear conversations with EPOS Voice and noise-cancelling microphone technology.

4. Petunjuk Pengoperasian

The IMPACT SC 660 USB ML headset provides intuitive controls for managing your calls and audio.

4.1 In-Line Call Control Unit

The headset features an in-line call control unit for easy management of calls and audio settings:

• Menjawab/Mengakhiri Panggilan: Press the dedicated call button to answer or end a call.
• Kontrol Volume: Gunakan tombol '+' dan '-' untuk menyesuaikan volume mendengarkan.
• Bisukan Mikrofon: Press the microphone mute button to mute or unmute your microphone.
• Panggil ulang: Some applications may support redialing directly from the control unit.

4.2 Penggunaan Mikrofon

The ultra noise-cancelling microphone filters out unwanted background noise, ensuring crystal-clear conversations. Position the microphone approximately two fingers' width from the corner of your mouth for optimal voice pickup.

4.3 Fitur Suara

• Suara HD: Powered by a neodymium speaker, the headset delivers clear and natural voice and audio experiences.
• Teknologi ActiveGard: This technology protects users against acoustic injury caused by sudden sound bursts on the line.
• Sound Enhancement Profiles: The headset automatically adjusts sound enhancement profiles for optimal communication or multimedia listening.

Gambar 5: Sisi view of the headset, highlighting the in-line call control unit and USB connector.

Figure 6: Image illustrating how sound enhancement profiles adjust automatically for optimal communication or multimedia experiences.

5. Pemeliharaan

Proper care and maintenance will extend the life and performance of your headset.

5.1 Pembersihan

• Bantalan Telinga: The soft leatherette ear pads can be gently wiped with a damp cloth. Ensure they are completely dry before use.
• Badan Headset: Use a soft, dry cloth to clean the headset body. Avoid using harsh chemicals or abrasive materials.

5.2 Penyimpanan

When not in use, store the headset in its protective case. The ear cups can be folded flat for easy transportation and storage, protecting the headset from damage.

5.3 Perawatan Kabel

The headset features Vectran reinforced cables for enhanced durability. Avoid sharp bends or excessive pulling on the cable to prevent damage.

6. Penyelesaian masalah

If you encounter issues with your headset, try the following basic troubleshooting steps:

• Tidak Ada Suara/Mikrofon Tidak Berfungsi:
  • Pastikan konektor USB terpasang sepenuhnya ke port.
  • Periksa pengaturan audio komputer Anda untuk memastikan headset dipilih sebagai perangkat pemutaran dan perekaman default.
  • Verify that the microphone is not muted using the in-line control unit.
  • Try plugging the headset into a different USB port or another computer to rule out port or system-specific issues.
• Kualitas Suara Buruk:
  • Adjust the volume using the in-line control or your computer's settings.
  • Ensure the microphone is positioned correctly near your mouth for clear voice pickup.
  • Periksa apakah ada kerusakan fisik pada kabel atau konektor.
• Headset Tidak Terdeteksi:
  • Hidupkan ulang komputer Anda.
  • Pastikan sistem operasi Anda sudah diperbarui.

For more complex issues, refer to the detailed Safety Guide or Quick Guide included in the box, or contact EPOS customer support.

7. Spesifikasi

8. Garansi & Dukungan

8.1 Informasi Garansi

The EPOS Sennheiser IMPACT SC 660 USB ML headset comes with a 3-tahun garansi internasional. This warranty covers manufacturing defects and ensures peace of mind regarding the quality and durability of your headset. Please retain your proof of purchase for warranty claims.

8.2 Dukungan Pelanggan

For technical assistance, warranty claims, or further inquiries, please visit the official EPOS website or contact their customer support directly. Refer to the contact information provided in your Safety Guide or on the EPOS weblokasi.