Bixolon SRP-350IIICOSG

Bixolon SRP-350IIICOSG Thermal Receipt Printer User Manual

Model: SRP-350IIICOSG

1. Pendahuluan

This manual provides essential instructions for the safe and efficient use of your Bixolon SRP-350IIICOSG Thermal Receipt Printer. Please read this manual thoroughly before operating the printer and retain it for future reference. This printer is designed for point-of-sale (POS) receipt printing applications.

2. Informasi Keselamatan

3. Isi Paket

Verifikasi bahwa semua item ada dalam paket:

4. Pengaturan

4.1 Pembongkaran dan Penempatan

Carefully remove the printer from its packaging. Place the printer on a flat, stable surface near your computer or POS system.

4.2 Menghubungkan Catu Daya

  1. Hubungkan kabel daya ke catu daya.
  2. Plug the power supply connector into the power port on the back of the printer.
  3. Sambungkan kabel daya ke stopkontak listrik yang diarde.

4.3 Menghubungkan Kabel Data

The SRP-350IIICOSG printer supports Serial and USB interfaces.

Belakang view of Bixolon SRP-350IIICOSG printer showing power, USB, serial, and Ethernet ports.

Gambar 4.3.1: Belakang view of the Bixolon SRP-350IIICOSG printer, illustrating the various connection ports including power, USB, serial, and Ethernet.

4.4 Loading the Paper Roll

  1. Buka penutup printer dengan menekan tuas pembuka penutup.
  2. Insert the new paper roll into the paper compartment with the paper feeding from the bottom.
  3. Tarik sedikit kertas melewati pemotong.
  4. Tutup penutup printer dengan rapat hingga berbunyi klik.
Sisi depan view of Bixolon SRP-350IIICOSG printer with paper loaded.

Gambar 4.4.1: Sisi depan view of the Bixolon SRP-350IIICOSG printer, showing a paper roll correctly loaded and ready for printing.

4.5 Instalasi Driver

Before using the printer, you must install the appropriate drivers on your computer or POS system. Drivers are typically available on the Bixolon official website. Follow the instructions provided with the driver package for installation.

5. Mengoperasikan Printer

5.1 Menghidupkan/Mematikan

To power on the printer, press the power switch located on the side or back of the printer to the 'ON' position. To power off, press the switch to the 'OFF' position.

5.2 Indikator Status

The printer features LED indicators to show its current status:

5.3 Printing a Test Page

To print a self-test page:

  1. Ensure the printer is powered off and paper is loaded.
  2. Hold down the FEED button.
  3. While holding the FEED button, turn on the printer.
  4. Release the FEED button once the printer starts printing.

The printer will print a test page showing its current settings and status.

6. Pemeliharaan

6.1 Membersihkan Kepala Cetak

Regular cleaning of the print head ensures optimal print quality and extends printer life. Clean the print head using an alcohol swab or a specialized print head cleaning pen.

  1. Matikan printer dan cabut kabel daya.
  2. Buka penutup printer.
  3. Gently wipe the thermal elements of the print head with the cleaning tool.
  4. Biarkan kepala cetak mengering sepenuhnya sebelum menutup penutup dan menyambungkan kembali daya.

6.2 Mengganti Gulungan Kertas

When the paper roll is depleted, the paper out LED will illuminate. Follow the steps in Section 4.4 to replace the paper roll.

6.3 Membersihkan Pemotong Otomatis

If the auto cutter experiences frequent jams or malfunctions, it may require cleaning. Use a soft brush or compressed air to remove paper dust and debris from the cutter mechanism.

7. Penyelesaian masalah

Bagian ini membahas masalah umum yang mungkin Anda temui dengan printer Anda.

MasalahKemungkinan PenyebabLarutan
Printer tidak menyalaPower cord not connected; Power outlet faulty; Power supply failureCheck power cord connections; Try a different outlet; Contact support if power supply is suspected faulty.
Tidak ada pencetakanPaper out; Printer cover open; Data cable disconnected; Incorrect driver/settingsLoad paper; Close cover; Check data cable connection; Verify driver installation and printer settings on your computer.
Kualitas cetak burukDirty print head; Low quality paper; Incorrect paper typeClean the print head (Section 6.1); Use recommended thermal paper; Ensure paper is loaded correctly.
macet kertasImproper paper loading; Paper debris in cutter; Foreign objectOpen cover, remove jammed paper, reload correctly; Clean auto cutter (Section 6.3); Remove any foreign objects.
Error LED is on/flashingGeneral error conditionRefer to the specific error code (if displayed) or consult the detailed service manual. Perform a power cycle (turn off, wait 10 seconds, turn on).

8. Spesifikasi

Key technical specifications for the Bixolon SRP-350IIICOSG Thermal Receipt Printer:

FiturSpesifikasi
Teknologi PercetakanTermal Langsung
Kecepatan Cetak (Monokrom)Up to 200 mm/sec (approx. 10 ppm)
Resolusi Cetak203 dpi (203 x 203 dpi)
AntarmukaSeri, USB
Pemotong OtomatisYes (1.8M cuts)
Ukuran Media MaksimumWide format roll
Dimensi (L x D x T)5.71x5.75x8.03 inci
Berat Barang3.41 pon
Catu DayaCatu Daya Eksternal (termasuk)

9. Garansi dan Dukungan

For warranty information and technical support, please refer to the warranty card included with your product or visit the official Bixolon webAnda dapat menemukan driver, FAQ, dan informasi kontak layanan pelanggan di sana.

Pejabat Bixolon Weblokasi: www.bixolon.com

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