Elo E931896

EloPOS 15" Point of Sale System User Manual

Model: E931896

1. Produk Lebihview

The EloPOS System is a versatile point-of-sale solution designed for commercial environments. It features a 15-inch 4:3 touchscreen display, an Intel 8th generation i3 processor, and an integrated expansion hub for connecting various peripherals. This system is built for durability and continuous public use, making it suitable for traditional POS and self-service applications.

Depan view of the EloPOS 15-inch Point of Sale System with the Elo logo on the screen.

Gambar 1: Depan view of the EloPOS System.

The system's robust design ensures reliability in demanding retail environments, providing a stable platform for your business operations.

2. Isi Paket

Verify that all items listed below are included in your EloPOS system package:

  • EloPOS System Unit
  • NA Power Cord
  • Kabel Listrik UE
  • Power Adapter - 180W
  • Cable RJ-45 to DB-9
  • Cable Cover Locking Screw
  • Panduan Instalasi Cepat (QIG)

3. Fitur Utama

The EloPOS System is equipped with several features designed to enhance its functionality and durability:

  • Integrated Expansion Hub: The included stand features an integrated expansion hub, allowing connection of various POS peripherals such as cash drawers, printers, barcode scanners, and payment devices.
  • Windows 10 Operating System: Utilizes the reliable performance and security of Intel 8th Generation processors, integrated Trusted Platform Modules, Intel vPro, and the Windows 10 operating system.
  • Daya Tahan Kelas Komersial: Features a splash-proof housing and a rugged retail-hardened design, built to withstand adverse conditions common in commercial environments.
  • Konektivitas USB-C: Enables easy connection of a 1302L customer-facing display, providing touch, data, and power through a single cable (second display sold separately).
  • Elo Edge Connect: Allows seamless attachment of up to four peripherals (sold separately) to the edge of the touchscreen, including fingerprint scanners, EMV readers, barcode scanners, or MSRs.

4. Panduan Pengaturan

4.1. Pembongkaran dan Penempatan

Carefully remove the EloPOS system and all components from the packaging. Place the unit on a stable, flat surface, ensuring adequate ventilation around the device.

4.2. Menghubungkan Daya

  1. Connect the 180W power adapter to the power input port on the back of the EloPOS system.
  2. Connect the appropriate power cord (NA or EU) to the power adapter.
  3. Sambungkan kabel daya ke stopkontak listrik yang diarde.

4.3. Menghubungkan Periferal

The EloPOS system features an integrated expansion hub for connecting various peripherals. Refer to the image below for port locations.

Detail bagian belakang view of the EloPOS system, highlighting the integrated expansion hub with various ports for peripheral connections.

Gambar 2: Belakang view with connection hub.

  • Port USB: Connect USB devices such as keyboards, mice, barcode scanners, or payment terminals to the available USB 2.0 or USB 3.0 ports.
  • Port Ethernet: Connect an Ethernet cable for network connectivity.
  • Port Seri: Use the RJ-45 to DB-9 cable for connecting serial devices if required.
  • Port USB-C: For connecting compatible USB-C devices, including the Elo 1302L customer-facing display.

5. Operasi

5.1. Menghidupkan/Mematikan

To power on the system, press the power button, typically located on the side or back of the display unit. To power off, use the standard Windows shutdown procedure or press and hold the power button for a few seconds.

5.2. Menggunakan Layar Sentuh

The EloPOS system features a responsive touchscreen display. Use your finger or a compatible stylus for navigation and input. Ensure the screen is clean for optimal touch performance.

6. Pemeliharaan

Regular maintenance helps ensure the longevity and optimal performance of your EloPOS system:

  • Membersihkan Layar: Gunakan kain yang lembut dan tidak berbulu secara tipis dampened with a non-abrasive, ammonia-free glass cleaner. Do not spray cleaner directly onto the screen.
  • Membersihkan Casing: Lap bagian luarnya casing dengan lembut, damp kain. Hindari bahan kimia keras atau bahan abrasif.
  • Ventilasi: Ensure that the ventilation openings on the system are not blocked to prevent overheating.
  • Pembaruan Perangkat Lunak: Regularly check for and install operating system and driver updates to maintain system security and performance.

7. Penyelesaian masalah

This section provides solutions to common issues you might encounter with your EloPOS system.

MasalahKemungkinan PenyebabLarutan
Sistem tidak menyala.Power cord not connected, power adapter faulty, power outlet issue.Check power cord connections. Ensure power adapter is securely plugged in. Test the power outlet with another device.
Layar sentuh tidak responsif.Screen dirty, drivers not installed/corrupted, system frozen.Clean the screen. Restart the system. Check device manager for touchscreen driver status.
Peripheral (e.g., printer) not detected.Incorrect port, driver issue, peripheral not powered on.Ensure peripheral is powered on and connected to the correct port. Install or update peripheral drivers.
System runs slowly.Too many applications running, insufficient RAM, overheating.Close unnecessary applications. Check system resources. Ensure proper ventilation.

8. Spesifikasi Teknis

FiturSpesifikasi
Ukuran tampilan layar berdiri15 inci
Resolusi Layarukuran 1024x768
Resolusi Layar Maksimumukuran 1366x768
Prosesor3.1 GHz core_i3 (Intel 8th Generation)
RAMMemori DDR4 4 GB
Perangkat KerasSSD berkapasitas 128GB
Koprosesor GrafisGrafis Intel HD 520
Sistem OperasiJendela 10
Jumlah Port USB 2.02
Jumlah Port USB 3.03
Nomor model barangE931896
Berat Barang11.6 pon
Dimensi Produk (P x L x T)8.71x14.16x13.37 inci
WarnaHitam
Sumber DayaAC
Jil.tage240 Volt

9. Informasi Garansi

The EloPOS System is backed by Elo's standard 3-year warranty. This warranty covers defects in materials and workmanship under normal use. For detailed terms and conditions, please refer to the official Elo warranty policy document or contact Elo customer support.

10. Dukungan dan Kontak

For further assistance, technical support, or service inquiries, please visit the official Elo webatau hubungi layanan pelanggan mereka. Anda dapat menemukan informasi dan sumber daya lebih lanjut di Elo Store on Amazon.

Dokumen Terkait - E931896

Praview EloPOS Z30 Quick Installation Guide - Setup and Connections
Step-by-step guide for installing and connecting the EloPOS Z30 Point of Sale system. Includes I/O port details and mounting instructions.
Praview Petunjuk Pemasangan Kit Monitor Layar Sentuh 19.5 inci
Petunjuk pemasangan terperinci untuk Kit Monitor Layar Sentuh Elo 19.5 inci oleh SEL, termasuk daftar komponen, perakitan langkah demi langkah, spesifikasi, dan informasi dukungan teknis.
Praview Panduan Layar Sentuh Elo IntelliTouch/SecureTouch
Panduan lengkap untuk menginstal, mengintegrasikan, dan memecahkan masalah teknologi layar sentuh Elo IntelliTouch dan SecureTouch. Meliputi instalasi komponen, spesifikasi teknis, dan pemecahan masalah untuk berbagai pengontrol Elo.
Praview EloPOS 15" All-in-one Touch Computer User Manual
Comprehensive user manual for the EloPOS 15-inch All-in-one Touch computer, covering product description, installation, operation, technical support, safety, and regulatory information. Features include touchscreen technology, Intel processors, and various connectivity options for POS and self-service applications.
Praview Elo Z20 POS Stand Assembly Instructions | E217972
Comprehensive assembly guide for the Elo Z20 POS Stand (Part Number E217972), detailing box contents, components, and step-by-step installation procedures.
Praview Elo Touch Solutions ET1002L, ET1502L, ET2002L Touchscreen Monitors User Manual
User manual for Elo Touch Solutions ET1002L, ET1502L, and ET2002L touchscreen monitors, covering installation, operation, maintenance, safety, and regulatory information.