1. Pendahuluan
Welcome to the user manual for your new Candy RapidO' ROW4964DWMCE/1-S Washer Dryer. This appliance combines washing and drying functions, offering convenience and efficiency for your laundry needs. Please read this manual carefully before using the appliance to ensure safe and correct operation, and to achieve the best possible results. Keep this manual for future reference.
2. Informasi Keselamatan
Demi keselamatan Anda dan mencegah kerusakan pada peralatan, harap perhatikan tindakan pencegahan berikut:
- Pastikan alat telah dibumikan dengan benar dan tersambung ke catu daya yang sesuai.
- Jangan biarkan anak-anak bermain atau mengoperasikan alat ini.
- Jauhkan hewan peliharaan dari alat.
- Jangan sekali-kali memaksa membuka pintu.
- Jangan menyentuh peralatan dengan tangan atau kaki basah.
- Cabut steker peralatan sebelum membersihkan atau melakukan perawatan apa pun.
- Jangan memasang alat di tempat terbukaamp lingkungan atau di luar ruangan.
- Gunakan hanya deterjen dan bahan tambahan yang sesuai untuk mesin cuci otomatis.
- Jangan mencuci atau mengeringkan barang yang telah dibersihkan, dicuci, direndam, atau terkena zat yang mudah terbakar atau meledak seperti lilin, minyak, cat, bensin, cairan pembersih, pelarut cuci kering, minyak tanah, dll.
- Always check pockets for foreign objects before loading laundry.
3. Produk Lebihview
The Candy RapidO' ROW4964DWMCE/1-S is a front-loading washer dryer designed for efficiency and ease of use. It features smart connectivity and a range of programs to suit various fabric types.
3.1 Fitur Utama
- Konektivitas Wi-Fi + BLE: Connect to the Candy Simply-Fi app for remote control and additional functionalities.
- Siklus Cepat: Offers 7 rapid wash programs and 3 rapid dry programs for quick laundry solutions.
- Mulai Tertunda: Program the appliance to start at a convenient time.
- Fungsi Uap: Reduces wrinkles by up to 80%, simplifying ironing.
- Class A Energy Efficiency: Designed to reduce energy consumption by up to 50%.
3.2 Komponen dan Kontrol
Familiarize yourself with the main parts of your washer dryer:

The appliance features a large front-loading door, a control panel with a program selector dial and digital display, and a detergent dispenser drawer.

The detergent dispenser has separate compartments for pre-wash, main wash, and fabric softener. Ensure you add detergents to the correct compartments.

The central dial allows you to select the desired washing or drying program. The digital display (Figure 4) will show the program details, including estimated time and default settings.

Adjacent to the display are touch-sensitive buttons for adjusting temperature, spin speed, delayed start, and other options. The "WOOL" indicator is visible on the display.
4. Pengaturan dan Instalasi
Proper installation is crucial for the performance and longevity of your appliance. It is recommended to have the appliance installed by a qualified technician.
4.1 Membongkar dan Memposisikan Posisi
- Carefully remove all packaging materials, including the transport bolts at the rear of the machine. Keep these bolts for future transport.
- Letakkan mesin cuci pengering di lantai yang kokoh dan rata.
- Ensure there is adequate space around the appliance for ventilation and access.
4.2 Meratakan Peralatan
Use a spirit level to ensure the appliance is perfectly level. Adjust the adjustable feet at the bottom of the machine until it is stable and does not wobble. Proper leveling prevents excessive vibration and noise during operation, especially during spin cycles.
4.3 Sambungan Air dan Saluran Pembuangan
- Hubungkan selang air masuk ke keran air dingin dengan ulir 3/4". Pastikan sambungannya kencang untuk mencegah kebocoran.
- Arahkan selang pembuangan ke pipa tegak atau ke tepi wastafel, pastikan terpasang dengan aman untuk mencegah pergeseran selama proses pengurasan.
4.4 Koneksi Listrik
- Colokkan kabel daya ke soket listrik yang terhubung ke ground dengan benar.
- Pastikan voltage dan frekuensi sesuai dengan spesifikasi pada pelat peringkat peralatan.
4.5 Dimensi

The dimensions of the appliance are approximately 85 cm (Height) x 60 cm (Width) x 58 cm (Depth).
5. Petunjuk Pengoperasian
This section guides you through the daily operation of your Candy RapidO' washer dryer.
5.1 Menyiapkan Cucian
- Pisahkan cucian berdasarkan jenis kain, warna, dan tingkat kekotorannya.
- Check garment care labels for washing and drying instructions.
- Empty pockets and close zippers and fasteners.
- The maximum washing capacity is 9 kg, and the maximum drying capacity is 6 kg. Do not overload the machine to ensure optimal results and prevent damage.
5.2 Menambahkan Deterjen dan Aditif
Open the detergent dispenser drawer (Figure 2) and add the appropriate amount of detergent and fabric softener to the designated compartments:
- Compartment 1: Pre-wash detergent (if selected).
- Compartment 2: Main wash detergent.
- Compartment (often marked with a flower): Fabric softener.
Close the drawer gently after adding products.
5.3 Memilih Program
Turn the program selector dial (Figure 3) to choose the desired wash or dry program. The digital display (Figure 4) will show the program details, including estimated time and default settings.
- Program Pencucian: The appliance offers 16 wash cycles, including specific programs for cotton, synthetics, delicates, and wool.
- Siklus Cepat: Utilize the 7 rapid wash programs for quick washes when time is limited.
- Program Pengeringan: The appliance includes 3 rapid dry programs. For optimal drying, ensure the load size does not exceed 6 kg.
5.4 Adjusting Settings and Special Functions
After selecting a program, you can customize settings using the touch buttons:
- Suhu: Adjust the wash temperature according to fabric care labels.
- Berputar cepat: Pilih kecepatan putaran yang diinginkan (hingga 1400 RPM).
- Mulai Tertunda: Press the delayed start button to set a delay time for the program to begin.
- Fungsi Uap: Activate the steam function for certain programs to reduce wrinkles.
5.5 Smart Features (Wi-Fi + BLE)
Your Candy RapidO' washer dryer is equipped with Wi-Fi and Bluetooth Low Energy (BLE) connectivity, allowing you to control and monitor it remotely via the Candy Simply-Fi app.
- Unduhan Aplikasi: Download the Candy Simply-Fi app from your smartphone's app store.
- Pasangan: Follow the in-app instructions to pair your appliance with your smartphone. This typically involves activating Wi-Fi on the machine and confirming the connection in the app.
- Kontrol Jarak Jauh: Once connected, you can start, pause, and monitor programs, download additional cycles, and receive maintenance alerts directly on your phone.
- Catatan Penting: To use remote start, ensure the appliance is loaded and the door is closed before activating the remote control function via the app.
6. Pemeliharaan dan Perawatan
Regular maintenance ensures the efficient operation and extends the lifespan of your washer dryer.
- Membersihkan Dispenser Deterjen: Keluarkan dan bersihkan laci deterjen secara berkala di bawah air mengalir untuk mencegah penumpukan residu.
- Membersihkan Drum: Run a maintenance wash cycle (e.g., a hot wash with no laundry and a descaling agent) monthly to keep the drum clean and fresh.
- Membersihkan Filter: Regularly check and clean the drain pump filter, usually located at the bottom front of the appliance, to remove lint and foreign objects.
- Membersihkan Bagian Luar: Lap permukaan luar dengan lembut, damp kain. Jangan gunakan pembersih yang bersifat abrasif.
- Segel pintu: Wipe the door seal after each wash to remove any trapped lint or moisture, preventing mold growth.
7. Penyelesaian masalah
Sebelum menghubungi layanan pelanggan, harap lihat masalah umum dan solusi berikut:
| Masalah | Kemungkinan Penyebab | Larutan |
|---|---|---|
| Peralatan tidak dapat menyala. | Tidak ada daya, pintu tidak tertutup, program tidak dipilih. | Periksa catu daya, pastikan pintu terkunci dengan aman, pilih program, dan tekan mulai. |
| Getaran/kebisingan berlebihan selama putaran. | Appliance not level, transport bolts not removed, uneven load. | Ensure appliance is level by adjusting feet. Verify transport bolts are removed. Redistribute laundry evenly in the drum. |
| Air bocor dari mesin. | Hoses loose, detergent drawer overflowing, drain filter blocked. | Check hose connections for tightness. Do not overfill detergent drawer. Clean the drain pump filter. |
| Hasil pencucian buruk. | Overloading, incorrect detergent, wrong program. | Reduce load size. Use appropriate detergent for the fabric and water hardness. Select a suitable wash program. |
| Pakaian tidak kering dengan sempurna. | Overloading, lint filter blocked, incorrect drying program. | Ensure drying load does not exceed 6 kg. Clean the lint filter. Select an appropriate drying program. |
| Spin cycle not engaging. | Unbalanced load, drain pump issue, motor fault. | Redistribute laundry. Check and clean the drain pump filter. If the issue persists, contact service. |
8. Spesifikasi
Detailed technical specifications for the Candy RapidO' ROW4964DWMCE/1-S Washer Dryer:
| Fitur | Nilai |
|---|---|
| Merek | Permen |
| Nomor Model | 31010383 (ROW4964DWMCE/1-S) |
| Dimensi Produk (PxLxT) | Ukuran 60x58x85 cm |
| Berat Barang | 66 Kilogram |
| Kapasitas Pencucian | 9 Kilogram |
| Kapasitas Pengeringan | 6 Kilogram |
| Kecepatan Putaran Maksimum | 1400 Putaran per menit |
| Kelas Efisiensi Energi (Cuci) | A |
| Kelas Efisiensi Energi (Cuci & Keringkan) | D (based on new EU label) |
| Annual Energy Consumption (Wash & Dry) | 308 Kilowatt hours per year (for 100 cycles) |
| Annual Water Consumption (Wash & Dry) | 86 Liters per cycle (wash & dry) |
| Jumlah Siklus Pencucian | 16 |
| Jumlah Siklus Pengeringan | 3 (Rapid Dry) |
| Jenis Kontrol | Wi-Fi, Semi-automatic |
| Jil.tage | 220 Volt |
| Bahan Drum | Baja tahan karat |
| Fitur Khusus | Hygienic Steam |
| Warna | Chrome Finish |
For detailed energy information, refer to the official EU energy label:

9. Garansi dan Dukungan
Your Candy RapidO' ROW4964DWMCE/1-S Washer Dryer is covered by a manufacturer's warranty and Amazon's return policy.
- Garansi Pabrik: Candy typically offers a standard 2-year warranty. Additionally, Candy provides the option to extend coverage for spare parts for an additional 8 years (total 10 years) after the initial 2-year warranty, with labor costs applying. This option usually needs to be activated separately after product delivery.
- Kebijakan Pengembalian Amazon: If you wish to return a product within 30 days of receipt because you have changed your mind, please consult Amazon's help page on returns. For defective or damaged products, refer to Amazon's help page on product issues.
- Dukungan Pelanggan: For technical assistance, troubleshooting beyond this manual, or warranty claims, please contact Candy customer service or your retailer.





