1. Pendahuluan
Welcome to the user manual for your WHILL Model C2 Mobility Power Chair. This guide provides essential information for the safe and effective operation, maintenance, and care of your device. The WHILL Model C2 is designed to offer enhanced mobility and independence, featuring advanced technology and a user-friendly design.

Image: The WHILL Model C2 Mobility Power Chair, showcasinkarena desainnya yang ramping dan bentuknya yang ringkas.
Fitur Utama:
- Perjalanan yang Nyaman: Adjustable seat height and back support angles with multiple seat widths (16", 18", 20") for personalized comfort.
- Mobilitas yang Ditingkatkan: Equipped with two powerful motors, capable of tackling difficult terrain, climbing inclines up to 10°, and overcoming obstacles up to 2” high.
- Teknologi Cerdas: Control the Model C2 remotely, monitor device and battery health, and lock the device using the WHILL smartphone app.
- Kenyamanan Portabel: Easily disassembles into four lightweight components for hassle-free transportation in a car trunk.
- Kemampuan manuver yang mulus: Patented front Omni-wheels provide a tight 29.9” turning radius, ideal for navigating narrow indoor spaces like hallways and elevators.
Produk Selesaiview Rekaman video:
Video: An official product video demonstrating the features and maneuverability of the WHILL Model C2 in various environments, including indoor spaces and outdoor terrains.
2. Pengaturan dan Perakitan
The WHILL Model C2 is designed for easy assembly and disassembly, making it highly portable. Follow these steps to set up your power chair:
- Bongkar Komponen: Carefully remove all components from the packaging. The main components include the base unit, seat unit, battery, and controller.
- Attach Seat Unit: Align the seat unit with the base unit and securely attach it. Ensure all locking mechanisms click into place.
- Masukkan Baterai: Locate the battery compartment and insert the Lithium Ion battery. Ensure it is fully seated and locked.
- Hubungkan Pengontrol: Attach the controller to the designated port on the armrest. Verify a secure connection.
- Sesuaikan Kursi: Adjust the seat height and backrest angle to your preferred comfortable position.

Image: A user demonstrating the assembly process of the WHILL Model C2, connecting the seat to the base.
Disassembly for Transport:
To disassemble the Model C2 for transport, reverse the assembly steps. The chair breaks down into four manageable pieces, making it easy to load into a vehicle trunk.

Image: A user separating the seat unit from the base of the WHILL Model C2 for transport.

Image: A user placing a disassembled component of the WHILL Model C2 into the trunk of a car, highlighting its transportability.
3. Petunjuk Pengoperasian
Operating your WHILL Model C2 is intuitive. Familiarize yourself with the controls and features for a safe and enjoyable experience.
Operasi Dasar:
- Daya Hidup/Mati: Use the main power button on the controller to turn the chair on or off.
- Penggerak: Use the joystick to control direction and speed. Push forward to move forward, pull back to reverse, and move left or right to turn.
- Penyesuaian Kecepatan: Adjust the speed settings using the controls on the joystick panel.
- Pengereman: Release the joystick to engage the electromagnetic brakes, bringing the chair to a smooth stop.

Image: A user navigating the WHILL Model C2 indoors, demonstrating its compact turning radius.
Maneuverability and Terrain:
The Model C2 excels in various environments:
- Ruang Sempit: The patented front Omni-wheels allow for a tight 29.9” turning radius, making it easy to navigate through narrow hallways, elevators, and crowded indoor spaces.
- Permukaan Tidak Rata: The 4-wheel independent suspension provides a comfortable ride over uneven sidewalks and minor obstacles.
- Pendakian Rintangan: The powerful drive-train enables the chair to climb inclines up to 10° and overcome obstacles up to 2” in height, such as small curbs or railroad tracks.

Image: A user seated in the WHILL Model C2 at an outdoor cafe table, illustrating its integration into social settings.

Image: A user in the WHILL Model C2 moving through a bustling market alongside companions, showcasing its ease of use in public spaces.
Integrasi Aplikasi Ponsel Cerdas:
Download the WHILL app to unlock additional features:
- Remote Drive: Control your Model C2 remotely.
- Pemantauan Perangkat: Check battery level and device health.
- Kunci pengaman: Lock your device for added security.
4. Perawatan dan Pemeliharaan
Regular care and maintenance will ensure the longevity and optimal performance of your WHILL Model C2.
- Pembersihan: Bersihkan kursi secara teratur dengan iklanamp kain. Hindari bahan kimia keras atau pembersih abrasif.
- Perawatan Baterai: Charge the Lithium Ion battery as recommended in the charging instructions. Do not allow the battery to fully discharge for extended periods.
- Ban: The rear tires are puncture-proof, reducing the need for frequent maintenance. Periodically inspect all wheels for debris or damage.
- Penyimpanan: Store the chair in a dry, cool place when not in use. If storing for an extended period, ensure the battery is partially charged.
5. Penyelesaian masalah
If you encounter any issues with your WHILL Model C2, refer to the following common troubleshooting tips:
- Kursi Tidak Menyala:
- Pastikan baterai terisi penuh dan dimasukkan dengan benar.
- Check all cable connections, especially to the controller.
- Unexpected Movement/No Movement:
- Verify the joystick is functioning correctly and not stuck.
- Check for any obstructions around the wheels.
- Ensure the chair is not in a locked mode via the app.
- Indikator Kesalahan:
- Consult the WHILL app for specific error codes or messages.
- Refer to the detailed troubleshooting section in the full manual (if available) or contact customer support.
For persistent issues, please contact WHILL customer support.
6. Spesifikasi Teknis
| Spesifikasi | Nilai |
|---|---|
| Dimensi Produk | 38.8x21.8x29.3 inci |
| Berat Barang | 114 pon |
| Kapasitas Berat Maksimum | 300 pon |
| Nomor Model Barang | Ci2 |
| Baterai | 1 baterai Lithium Ion (termasuk) |
| Seat Width Options | 16", 18", 20" |
| Radius Putar | 29.9 inci |
| Kemampuan Mendaki Rintangan | Hingga 2 inci |
| Kemampuan Tanjakan | Hingga 10° |
7. Pedoman Keselamatan
Please read and adhere to all safety information to prevent injury or damage to the device.
- Kapasitas Berat Maksimal: Jangan melebihi kapasitas berat maksimum 300 pon.
- Tujuan Penggunaan: Produk ini ditujukan untuk penggunaan orang dewasa saja.
- Kondisi Lingkungan: Avoid operating the chair in extreme weather conditions or on excessively slippery surfaces.
- Kesadaran akan Hambatan: While the chair can traverse small obstacles, always exercise caution and assess the terrain before proceeding.
- Keamanan Baterai: Use only the provided charger and battery. Do not attempt to modify or open the battery pack.
8. Dukungan dan Garansi
For customer support, technical assistance, or warranty inquiries, please contact WHILL directly or the authorized retailer from whom you purchased the product.
Dukungan Pelanggan: Refer to your purchase documentation for specific contact details or visit the official WHILL weblokasi.
Informasi Garansi: Specific warranty terms and conditions may vary. Please retain your proof of purchase for any warranty claims.





