1. Pendahuluan
The MYTREX DR. HEAT NECK is a medical device certified EMS (Electrical Muscle Stimulation) and heat neck massager designed to alleviate neck and shoulder stiffness. This device combines low-frequency electrical pulses with a warming function to target key muscles around the neck, promoting blood circulation and muscle relaxation. This user manual provides essential information for the safe and effective operation and maintenance of your device.

Image: The MYTREX DR. HEAT NECK device in use, illustrating its ergonomic design around the neck.
2. Informasi Keselamatan dan Tindakan Pencegahan
Harap baca semua petunjuk keselamatan dengan saksama sebelum menggunakan perangkat. Kegagalan mengikuti petunjuk ini dapat mengakibatkan cedera atau kerusakan pada produk.
- Kondisi Medis: Consult a physician before use if you have a pacemaker, heart condition, epilepsy, malignant tumor, or are pregnant.
- Sensitivitas Kulit: Do not use on irritated, broken, or sensitive skin. Discontinue use if you experience discomfort or skin irritation.
- Moistening Pads: Always moisten the electrode pads with water before use to ensure proper conductivity and prevent discomfort. Insufficient moistening may lead to weak or uneven stimulation.
- Durasi Pemakaian: Do not use for extended periods or continuously beyond the recommended session time (typically 15 minutes) to avoid muscle fatigue or discomfort.
- Penempatan: Ensure the device is positioned correctly on the neck. Incorrect placement may lead to ineffective treatment or discomfort.
- Anak-anak dan Hewan Peliharaan: Jauhkan dari jangkauan anak-anak dan hewan peliharaan.
- Paparan Air: The device is not fully waterproof. Avoid submerging it in water or using it in excessively humid environments.
3. Produk Lebihview dan Fitur
The MYTREX DR. HEAT NECK is designed for comprehensive neck and shoulder relief, featuring a unique 6-pad system and advanced technology.
Fitur Utama:
- Sertifikasi Alat Medis: Certified as a medical device for safety and efficacy.
- 360° Treatment with 6 Pads: Equipped with six strategically placed pads that target the sternocleidomastoid, trapezius, and scalene muscles, providing comprehensive relief around the entire neck.
- NNR Pulse EMS Technology: Utilizes MYTREX's proprietary low-frequency EMS technology to stimulate muscles, promote blood circulation, and relieve stiffness and pain.
- Integrated Heat Function: Features a warming function that gently heats the neck muscles, enhancing relaxation and effective for chronic stiffness.
- Desain Ergonomis: A round, stepped thickness design with smooth-moving materials ensures a comfortable and secure fit for various neck sizes.
- Tanpa kabel dan Ringan: Weighing approximately 160g, its cordless design allows for use in various settings.
- Panduan Suara: Offers three voice modes (Japanese guidance, electronic sound, silent) for user convenience.

Image: Illustration of the device's 6-pad configuration and heat zones for 360-degree neck relief.

Image: Anatomical diagram highlighting the sternocleidomastoid, trapezius, and scalene muscles, indicating the targeted areas for the device's pads.
4. Isi Paket
Verifikasi bahwa semua item ada dalam paket:
- DR. HEAT NECK Main Unit (MT-DRHN21B, Black) x1
- Kabel Pengisian USB x1
- Adaptor AC x1
- Instruction Manual (with Warranty) x1
- Supplementary Document x1

Image: Contents of the MYTREX DR. HEAT NECK package, including the device, charging accessories, and documentation.
5. Pengaturan
- Isi daya Perangkat: Before first use, fully charge the device using the provided USB cable and AC adapter. The charging indicator will show the charging status.
- Moisten Electrode Pads: Lightly moisten the 6 electrode pads with water. This is crucial for effective EMS stimulation.
- Posisi di Leher: Place the device around your neck, ensuring the electrode pads make firm contact with your skin.
6. Petunjuk Pengoperasian
Follow these steps to operate your MYTREX DR. HEAT NECK device:
- Nyalakan: Press and hold the power button (usually on the right side) for approximately 2 seconds to turn on the device.
- Pilih Mode Pemanasan: Short press the heat button (on the right side) to cycle through heat levels: Heat 1 (Low), Heat 2 (Medium), Heat 3 (High), or turn off heat.
- Select EMS Mode: Short press the EMS mode button (on the left side) to select your desired low-frequency EMS mode. The device features 6 NNR Pulse modes.
- Adjust EMS Intensity: Use the '+' and '-' buttons (on both front and side/rear pads) to adjust the EMS intensity. There are 16 intensity levels for the side/rear pads and 6 levels for the front pads. Start with the lowest setting and gradually increase to a comfortable level.
- Voice Mode Selection: To change the voice mode (Japanese guidance, electronic sound, or silent), press and hold the voice mode switch button (on the left side) for approximately 3 seconds. The device will remember your last selected mode.
- Pematian Otomatis: The device has a 15-minute automatic shut-off timer for safety and convenience.
- Matikan: Tekan dan tahan tombol daya untuk mematikan perangkat setelah digunakan.

Image: Detailed diagram of the control buttons on the MYTREX DR. HEAT NECK, indicating power, heat, EMS mode, and intensity adjustments.

Image: A four-step visual guide demonstrating how to power on, select heat, select EMS mode, and adjust intensity on the device.
7. Pemeliharaan
To ensure the longevity and hygiene of your device:
- Pembersihan: After each use, wipe the electrode pads with a damp Gunakan kain untuk menghilangkan sisa-sisa kotoran. Jangan gunakan bahan kimia keras atau pembersih abrasif.
- Penyimpanan: Simpan perangkat di tempat yang sejuk dan kering, jauhkan dari sinar matahari langsung dan suhu ekstrem.
- Pengisian daya: Recharge the device when the battery is low to maintain battery health.
8. Penyelesaian masalah
If you encounter any issues with your MYTREX DR. HEAT NECK, refer to the following common solutions:
| Masalah | Kemungkinan Penyebab | Larutan |
|---|---|---|
| No EMS stimulation or weak sensation | Electrode pads are not sufficiently moistened or not making good contact with skin. | Ensure pads are thoroughly moistened with water and positioned firmly on the neck. Adjust device position for better contact. |
| Stimulation is too strong/uncomfortable | Intensity level is too high or device position is incorrect. | Reduce the EMS intensity using the '-' button. Adjust the device's position on your neck. Ensure pads are not overly wet. |
| Perangkat tidak menyala | Baterai habis. | Isi daya perangkat hingga penuh menggunakan kabel USB dan adaptor AC yang disediakan. |
| Fungsi pemanas tidak berfungsi | Heat mode is off or not selected. | Short press the heat button to activate and cycle through heat levels. |
Jika masalah berlanjut setelah mencoba solusi ini, hubungi dukungan pelanggan.
9. Spesifikasi
| Fitur | Detil |
|---|---|
| Nomor Model | MT-DRHN21B |
| Dimensi Produk | Ukuran 17.5x14.5x3.5 cm |
| Berat Barang | 160 gram |
| Warna | Hitam |
| Bahan | Damar |
| Sumber Daya | Bertenaga baterai |
| Fitur | EMS, Low-frequency therapy, Heat function |
| Area Penggunaan | Leher |
| Negara Asal | Cina |
| Pabrikan | Sotsu Medis Co., Ltd. |
10. Garansi dan Dukungan
This product comes with a warranty. Please refer to the warranty information included in your package for details on coverage and duration. For any questions, technical support, or warranty claims, please contact MYTREX customer service. Contact details can be found in the supplementary document or on the official MYTREX weblokasi.





