1. Produk Lebihview
The FERMAX Audio Duox Plus Veo Guard Unit Monitor 9320 is an advanced audio and video intercom system designed for security and communication within residential or commercial buildings. This unit serves as a central guard station monitor, enabling clear audio-visual communication with visitors and residents, and providing control over access points. Its intuitive touch and button controls ensure ease of use for security personnel.

Figure 1: FERMAX Audio Duox Plus Veo Guard Unit Monitor 9320, showing the handset, screen, and control buttons.
2. Pengaturan dan Instalasi
2.1 Membongkar Unit
Carefully remove all components from the packaging. Verify that all items listed in the packing list are present and undamaged. Retain the original packaging for future transport or storage.
2.2 Opsi Pemasangan
The Veo Guard Unit Monitor 9320 supports both Pemasangan pintu Dan Luar Gunung configurations. Choose a stable, flat surface for installation, ensuring adequate space for ventilation and cable management.
- Pemasangan Pintu: Ideal for integration into existing door entry panels or custom enclosures.
- Luar Gunung: Suitable for surface mounting on a desk or wall using the provided stand or mounting bracket.
2.3 Pengkabelan dan Koneksi
Connect the unit to the FERMAX Duox Plus system using the appropriate wiring diagrams provided in the separate installation guide. Ensure all connections are secure and correctly polarized to prevent damage. Power should only be applied after all connections are verified.
- Connect the Duox Plus bus lines (data and power).
- Connect the audio lines (if applicable for external speakers/microphones).
- Connect the power supply unit to a suitable electrical outlet.
2.4 Penyalaan Awal
Once all connections are made, plug in the power supply. The unit will perform a self-test and display the FERMAX logo, followed by the main interface. Allow a few moments for the system to initialize fully.
3. Petunjuk Pengoperasian
3.1 Navigasi Antarmuka Pengguna
The monitor features a combination of Menyentuh screen and physical Tombol controls. The main screen displays various icons for different functions.
- Layar Sentuh: Tap icons or swipe to navigate menus and select options.
- Tombol Fisik: Use the dedicated buttons for common actions such as answering calls, opening doors, or navigating back.
3.2 Melakukan dan Menerima Panggilan
To initiate a call, select the desired resident or apartment from the directory on the screen and press the call button. When a call is received, the monitor will ring and display the caller's video (if available). Lift the handset or press the answer button to establish communication.
3.3 Fungsi Pembuka Pintu
During an active call, press the dedicated door release button (often marked with a key icon) to unlock the connected entrance. Ensure the identity of the visitor is confirmed before releasing the door.
3.4 Pengaturan Sistem
Access the settings menu via the gear icon on the main screen. Here you can adjust volume, screen brightness, language, and other system preferences. Refer to the detailed system manual for advanced configuration options.
4. Pemeliharaan
4.1 Membersihkan Unit
Untuk membersihkan layar monitor dan casing, use a soft, lint-free cloth slightly dampened with water or a mild, non-abrasive cleaning solution. Avoid using harsh chemicals, solvents, or abrasive materials, as these can damage the surface. Ensure the unit is powered off before cleaning.
4.2 Perawatan Umum
- Keep the unit away from direct sunlight, excessive heat, and moisture.
- Jangan halangi lubang ventilasi.
- Hindari menjatuhkan atau membiarkan unit terkena benturan keras.
- Regularly check cable connections for looseness or damage.
5. Penyelesaian masalah
This section addresses common issues you might encounter with your FERMAX Audio Duox Plus Veo Guard Unit Monitor 9320.
| Masalah | Kemungkinan Penyebab | Larutan |
|---|---|---|
| Tidak ada daya/Layar kosong | Power cable disconnected; Power supply failure; System fault. | Check power cable connection. Ensure power outlet is functional. Contact technical support if issue persists. |
| Tidak ada suara selama panggilan | Volume too low; Handset not properly seated; Wiring issue. | Adjust volume in settings. Ensure handset is correctly placed. Verify audio wiring connections. |
| Cannot open door | Door release not activated; Wiring issue to door lock; Lock malfunction. | Ensure call is active and door release button is pressed. Check wiring to the door lock. Consult a qualified technician for lock issues. |
| Layar sentuh tidak responsif | Gangguan perangkat lunak sementara; Kerusakan layar. | Restart the unit by disconnecting and reconnecting power. If unresponsive, contact support. |
Untuk masalah yang tidak tercantum di sini atau jika langkah-langkah pemecahan masalah tidak menyelesaikan masalah, silakan hubungi dukungan teknis FERMAX.
6. Spesifikasi Teknis
| Fitur | Detil |
|---|---|
| Model | 9320 |
| Merek | FERMAKS |
| Metode Kontrol | Sentuh, Tombol |
| Jenis Pemasangan | Door Mount, Outside Mount |
| Jenis Pembicara | Computer, Outdoor |
| Jumlah Satuan | 1.0 Hitung |
| Dimensi Paket | 10.71x9.41x2.56 inci |
| Tahan air | PALSU |
| ASIN | B0C9K2RW3B |
| Tanggal Pertama Tersedia | 27 Juni 2023 |
7. Garansi dan Dukungan
7.1 Garansi Produk
The FERMAX Audio Duox Plus Veo Guard Unit Monitor 9320 is covered by a standard manufacturer's warranty. Please refer to the warranty card included with your product or visit the official FERMAX websitus untuk syarat dan ketentuan terperinci mengenai cakupan dan durasi garansi.
7.2 Dukungan Teknis
For technical assistance, installation queries, or advanced troubleshooting, please contact FERMAX customer support. You can find contact information, FAQs, and additional resources on the official FERMAX weblokasi:
Visit FERMAX Official Weblokasi
When contacting support, please have your product model (9320) and ASIN (B0C9K2RW3B) readily available.






